I avoided Twitter as long as humanly possible, but of course one can only hold off on participating in the tech trends for so long without turning into some kind of geek prude. It started just about a month ago when I was bored on a train ride out to D.C… and there it was… Twitter.
I created my profile and eased into the whole process of pushing out itty-bits of chars to define the otherwise frenetic moments of a working day. Trends, projects and articles whiz by in twitter time and suddenly one is propelled into a world of conversations that, as it turns out, the entire world is listening in on.
Recently the library of congress announced they would “archive” every tweet that passed through the twitter gates, an archive of our global manic need to be heard (or read as it were) – which makes being a part of Twitter feel like impending immortality!
On a more sinister note, I recently felt the true power of ”The Twitter” as I innocently complained about my Time Warner Cable service and it’s shoddy delivery. Instantly a “Tweet” came my way from Time Warner Cable:
@nicomclane Both of these issues may be related to signal interference. Would you like me to take a look at your equipment? ^BP
Not for nothing, I was impressed that they are in fact “tuning in” to what end users are saying about their service/products… and then it happened again! I had started playing the ole’ FourSquare game and “Checked In” to a PCRichards on a working shop trip and next thing I know, I get a Tweet from PCRichards:
@NicoMcLane Thanks for checking in! Were you able to find what you were looking for?
In and of itself, if Twitter does nothing more than act as an agent of Global eavesdropping, one can only hope it leads to better service, instant solutions and a brighter future! Of course this means one must be much more careful about what we “Tweet”, in a strange way it is reassuring to know someone is always listening… and again, it tells us Big Brother is Reading!
It’s so funny! I just had this same “responsive twitter” marketing control from aolmail:
aolmail:
@NicoMcLane I am sorry to hear this. Is there anything I can help with?