CONVO TOPIC OF THE WEEK:: IT'S READY FOR DOWNLOAD, BUT WITH ISSUES :: GEEK MYSTIQUE

This week, we are discussing the application release process and the culture that drives it.

As a client,  I expect delivery dates to be met.

As an Engineer, I expect products to be fully operational out-of-the-box once released, even in Beta!  If you send me a packaged piece of software to install on my server, I expect it to just work.

Is that asking too much?

There is nothing more heart breaking for an Engineer than to have to tell a customer/Business partner why their product is yet another week or month delayed in delivery, because in preliminary testing one finds said product simply doesn’t work correctly.

Is it just a matter of day-to-day business in the competitive media space? We know vendors are in a constant state of flux to meet new requirements and keep their products fresh, but at what cost?

Executing comprehensive QA (Quality Assurance Testing)  is usually sacrificed to keep customers happy, “in theory”… while in practice the cost of the exposure when a new bug is discovered is usually more expensive – at the cost of trust in the vendor and the product.

What do you do when you want to keep a project on time, but during product testing there are flaws and vulnerabilites, do you keep pushing forward? There are exhaustive combinations of client side variables that will effect a web based products performance, how far do we need to go to QA a product before it is released?

Truth be told there are 100′s of “bugs” in every product, so much so that we call them “features” and just devise a ‘work-around’ to prevent the show from stopping.

Microsoft is a prime example, even the simple things have unexpected “features”.  Have you ever had issues trying to download a Trial product from Microsoft’s website?  For fun, go try and download the “Trial” version of MS Project and you may find so many issues with just trying to get to the trial download, that you just go buy it.

Perhaps that is by design? [* hmmm * finger to chin... tap, tap*]

I am asking YOU, what do you think?  Do we keep living with the big BUTT with issues or find a better way?  IMHO it is cultural and can be changed if an industry decides to change dates and put more emphasis on QA, but that’s just me… and I am just one packet in the stream of media life.

You can sign up for FREE to view the Webex session hosted on the FCC website:  More info here

Date and time: Thursday, August 27, 2009 1:30 pm

Date: 8/27/09
Time: 1:30 pm
Location: Room TW-C305 (Commission Meeting Room)
Federal Communications Commission
445 12th Street SW
Washington, DC 20554
Directions

Coordinator: James Miller
Phone: (202) 418-7351

Eastern Time (New York, GMT-04:00)
Change time zone
Program: Broadband
Duration: 2 hours
Description: Topics (Preliminary)
The following are some of the preliminary topics that will be covered at this workshop. If you would like to discuss any other topics, please send us your suggestions.

1) Trends
What are innovative ways consumers are using broadband today?
How are the ways consumers use broadband changing?
How are evolutions in devices facilitating what consumers can do with broadband?
How will applications evolve in the next 5, 10, and 15 years?
2) Needs
What advancements in broadband infrastructure could make possible applications currently limited by the available pipe?
What are the challenges to developing broadband applications for fixed and mobile broadband?
What changes in broadband devices and development platforms could realize new growth in applications?
How may changes in applications drive changes to networks?
What regulatory or legal barriers constrain the growth of broadband applications and devices?
In what ways do applications and devices leverage legal, social, and technical features of cybersecurity?

Agenda

let me know what you thought of this session if you attended – I will be monitoring and recording in its entirety!

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