CONVO TOPIC OF THE WEEK:: READY FOR DOWNLOAD, BUTT WITH ISSUES :: GEEK MYSTIQUE

CONVO TOPIC OF THE WEEK:: IT'S READY FOR DOWNLOAD, BUT WITH ISSUES :: GEEK MYSTIQUE
CONVO TOPIC OF THE WEEK:: IT'S READY FOR DOWNLOAD, BUT WITH ISSUES :: GEEK MYSTIQUE

This week, we are discussing the application release process and the culture that drives it.

As a client,  I expect delivery dates to be met.

As an Engineer, I expect products to be fully operational out-of-the-box once released, even in Beta!  If you send me a packaged piece of software to install on my server, I expect it to just work.

Is that asking too much?

There is nothing more heart breaking for an Engineer than to have to tell a customer/Business partner why their product is yet another week or month delayed in delivery, because in preliminary testing one finds said product simply doesn’t work correctly.

Is it just a matter of day-to-day business in the competitive media space? We know vendors are in a constant state of flux to meet new requirements and keep their products fresh, but at what cost?

Executing comprehensive QA (Quality Assurance Testing)  is usually sacrificed to keep customers happy, “in theory”… while in practice the cost of the exposure when a new bug is discovered is usually more expensive – at the cost of trust in the vendor and the product.

What do you do when you want to keep a project on time, but during product testing there are flaws and vulnerabilites, do you keep pushing forward? There are exhaustive combinations of client side variables that will effect a web based products performance, how far do we need to go to QA a product before it is released?

Truth be told there are 100’s of “bugs” in every product, so much so that we call them “features” and just devise a ‘work-around’ to prevent the show from stopping.

Microsoft is a prime example, even the simple things have unexpected “features”.  Have you ever had issues trying to download a Trial product from Microsoft’s website?  For fun, go try and download the “Trial” version of MS Project and you may find so many issues with just trying to get to the trial download, that you just go buy it.

Perhaps that is by design? [* hmmm * finger to chin… tap, tap*]

I am asking YOU, what do you think?  Do we keep living with the big BUTT with issues or find a better way?  IMHO it is cultural and can be changed if an industry decides to change dates and put more emphasis on QA, but that’s just me… and I am just one packet in the stream of media life.

ADOBE LAUNCHES CS5 :: & THEN ADOBE TV WENT DOWN :: iN-TENSE AS I FOLLOW THE iDRAMA

AS I am watching the “Pseudo Live” launch video on Adobe.com for the CS5 suite, I can’t help but think how great everything looks in the pre-recorded video.  Great production value! There are hundreds of Tweets on the subject as we all listen in for our specialized area of interest…. I heard nothing about transcoding video from Premiere or what the status of the Adobe Media Encoder is, which are the applications I use the most as a streamer of media, followed closely by good ole’ Dreamweaver.

Video looked great, Adobe Mobile Video looked great on the innocuous “Mobile Device” they featured (ahem, iPhone?)… As far as you can tell from a video they produced and mastered in their Adobe CS5 suite… especially with all those “easy to use effects” in Adobe After Effects.  Everything was great…

And then, the live launch video ended.

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2009 ENTERPRISE VIDEO YEAR IN REVIEW :: AVAILABLE NOW ONLINE :: @STREAMINGMEDIA.COM

Another erratic take on the exciting world of Enterprise Video!!  Read how I predicted trends that came to fruition, the right and wrong of how 2009 became a “banner” year for our industry in the Enterprise:

2009 - A Banner Year
2009 - A Banner Year

The basic concept most enterprise organizations fail to acknowledge is that, as with any documentation or resource they use to communicate or to perform the organization’s day-to-day business, streaming media is in itself a digital record, and it is critical content that needs to be archived and kept relevant for future business efforts. And with media assets that bring to life the spirit of an all-staff meeting or that show a sales team how dynamic a speaker was when presenting a product or a service to a new prospect, we have the essence and the spirit of that success to reflect and build on. It’s also where we can evaluate our flaws in brilliant color and sound with supporting materials, feedback, and relevant metrics.

Read full article here